Facilities and services at iStay Hotel Ciudad Juarez
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Free Parking
- Great Swimming pool
Services & Facilities
76 amenities in 17 categories.
Business Facilities
2 items
- Fax/Photocopying
- Meeting/Banquet facilities
Cleaning Services
5 items
- Daily housekeeping
- Laundry
- Suit press
- Ironing service
- Dry cleaning
Cleanliness & disinfection
5 items
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Use of cleaning chemicals that are effective against coronavirus
Common Areas
2 items
- Shared lounge/TV area
- Outdoor furniture
Entertainment & Family Services
1 item
- Evening entertainment
Food & Drink
8 items
- Special diet meals (on request)
- Restaurant
- Fruits
- Snack bar
- Kids' meals
- Vending machine (drinks)
- Packed lunches
- Room service
Food & drink safety
5 items
- Breakfast to-go containers
- Food can be delivered to guest accommodation
- Delivered food covered securely
- All plates, cutlery, glasses, and other tableware sanitized
- Physical distancing in dining areas
Front Desk Services
6 items
- ATM on site
- Baggage storage
- 24-hour front desk
- Tour desk
- Express check-in/out
- Concierge
General
5 items
- WiFi in all areas
- Parking
- Parking on site
- Private Parking
- Free parking
Miscellaneous
8 items
- Facilities for disabled guests
- Non-smoking rooms
- Family rooms
- Soundproof rooms
- Elevator
- Smoke-free property
- Heating
- Air conditioning
Physical distancing
4 items
- Screens or physical barriers between staff and guests in appropriate areas
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
Pool and Spa
6 items
- Indoor pool
- Fitness
- Heated pool
- Bathhouse
- Swimming pool
- Fitness center
Safety & security
7 items
- Fire extinguishers
- Smoke alarms
- Safe
- CCTV in common areas
- 24-hour security
- CCTV outside property
- Security alarm
Safety features
6 items
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
- Face masks for guests available
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
3 items
- Internet
- Free WiFi
- WiFi
Shops
1 item
- Convenience store on site
Transportation
2 items
- Car rental
- Parking garage